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Communication Automation

The right message at the right time.

Automated customer communication via email, WhatsApp and SMS.

Trigger-based automations like welcome series, abandoned cart, birthdays. Customer segmentation, WhatsApp Business integration, SMS marketing and drip campaigns guide your customers step by step.

What's included?

All features of the Email & Communication module.

Automated Email Campaigns

Trigger-based automation: welcome series, abandoned cart, birthday and more.

The right message at the right time.

Customer Segmentation

Dynamic segments based on behavior, purchase history and demographics.

Personalized communication for every customer.

WhatsApp Business

Mass messages, automatic notifications and customer support via WhatsApp.

Channel with 90%+ open rate.

SMS Marketing

SMS automation for campaigns, order notifications and reminders.

Reach instantly.

Drip Campaigns

Staged, automatic communication flows along the customer journey (funnel).

Guide your customers step by step.

How it works

Three phases to set up your communication automation.

1

Customer analysis

We analyze your existing customer database, identify segments and trigger points.

2

Automation setup

Email sequences, WhatsApp flows, SMS campaigns and drip funnels are created and configured.

3

Monitoring and optimization

Open rates, click rates and conversions are tracked, campaigns continuously optimized.

Why TYS Communication Automation?

Email, WhatsApp and SMS from one platform
Trigger-based automation — no manual follow-up needed
Personalized messages through dynamic segmentation
WhatsApp Business: 90%+ open rate
Drip campaigns automate the customer journey
Integrated with CRM module for complete customer tracking

Frequently asked questions

Common questions about Email & Communication.

Set up your communication automation?

We'll analyze your existing customer communication processes and identify automation opportunities.